X9Ware LLC offers a software escrow service which is provided through Iron Mountain, who is an industry leader for data and records management. When you sign up for this product, your company will be added to a master agreement which is administered by Iron Mountain Escrow Management. Each new release of X9Assist, X9Utilities, and our SDK is updated through an escrow deposit that is provided to Iron Mountain as part of our release management procedures. This escrow deposit is then warehoused and managed by Iron Mountain on an independent basis. They provide email notification to all of our registered escrow product customers when they have received and confirmed each new software escrow deposit.
Our individual escrow deposits contain more than just our source code. They instead include all software and documentation that is needed to completely build our products using our core system tools. The X9Ware Technical Manual outlines the step by step build procedures that are needed to take each product from source to the installation packages.
The X9Ware Technical Manual also documents the environmental parameters and tools that are used by X9Ware LLC to build our distribution packages. This includes the various configuration options that are used for Eclipse, Excelsior Jet, and Excelsior JetPackII. It similarly defines our usage of an internal Git Repository which is used to store all software components. The technical manual identifies all desktop tools that are used by our technical team to both build our new releases as well as to support our user base on a day to day basis. It identifies the short list of open source tools that are required by our build and the reasons behind their usage. The X9Ware Technical Manual is updated on a continuous basis by X9Ware and is included in our escrow management software deposit as provided to Iron Mountain.