X9Ware recognizes that the best recommendations will come from our current customers who are working on real world problems. We thank those who have contributed and welcome your additions. We hope that these submitted comments can provide some insight into the value that our tools are bringing to our customer environments:
X9Assist has become an indispensable X9 research, testing and modification tool in our Item Processing support department. We like that the program is up-to-date with the latest X9 standards and is under active development. We have only scratched the surface on using the immense number of features it offers. Support from the X9 developers has been incredibly responsive. We have not seen an X9 viewer that provides more bang for the buck than X9Assist.
The X9 assist tool was instrumental in the extensive testing of our large bank check image exchange implementation and continuing support of the production application. Its robust set of features to create or edit x9 files, create csv’s from multiple x9’s, ease of use, attractive pricing, and responsive customer support make this an invaluable tool for any major image exchange processor.
This software is a test manager’s dream. It is able to transform your deck of test conditions from a spreadsheet, containing only the MICR information, seamlessly into a fully formed ICL with dynamic images. Several customization settings allow you to vary your data and images. The scrub function also allows you to harvest unique production scenarios available for testing while ensuring customer data is not compromised. X9Ware has been very responsive to our feedback. For example, when asked for a multi cash letter creation option, that new functionality was added to Make in the next release.
It was not that long ago that checks moved from institution to institution by way of couriers of all kinds. x937 files have dramatically changed that time consuming and very costly means of check presentment but unfortunately also brings many new problems due to complexity and data sensitivity. Our opinion is that X9Assist is the best product for dealing with these many issues. We have found it to be the complete answer to creating, modifying, and analyzing x937 files of all types per the x9 standards. Specific errors can be introduced into files for use case testing while protecting customer data confidentiality. X9Assist is the best single trouble shooter we have found. X9Ware has been provided good support with prompt and accurate responses.
We shopped for several months before deciding on the X9 Validator as our standard to validate and repair any of our X9 files. We find the features and capabilities to be far above the competition. It has been a tremendous time saver and with superb support from X9Ware we have been able to deliver a superior experience for our customers.
We were searching for a solution to create image return files from item level data and evaluated various alternatives including X9Assist. We determined that Make could create the x9 image files that we needed and we worked with X9Ware to understand and implement a solution. X9Ware was definitely the best partner for our specific needs.
We welcome your comments about our tools which you can share with other current and potential users. All submissions are handled in a completely anonymous nature. They will be posted to this page and otherwise fully deleted on our end. Please forward your remarks to firstname.lastname@example.org.